Final internal denial (medical judgment or E/I)

External / independent review request letter

Final internal denials involving medical necessity or experimental/investigational judgments.

Use this letter to formally appeal a "final internal denial (medical judgment or e/i)" denial. Replace every {{PLACEHOLDER}} with your own facts, attach the listed evidence, and send it certified mail plus by the insurer's online portal.

Template

{{MEMBER_NAME}}
{{MEMBER_ADDRESS}}
{{MEMBER_PHONE}}
Member ID: {{MEMBER_ID}}
Claim / Reference #: {{CLAIM_NUMBER}}
Date of Service: {{DATE_OF_SERVICE}}
Date of Denial Notice: {{DENIAL_DATE}}

{{INSURER_NAME}}
Appeals and Grievances Department
{{INSURER_APPEAL_ADDRESS}}

Re: Formal Internal Appeal — {{CLAIM_NUMBER}}

I am requesting external review of the final adverse benefit determination issued on {{FINAL_DENIAL_DATE}} for {{SERVICE_OR_DRUG}}.

This request is timely under 45 CFR 147.136(d)(2)(ii), which requires at least four months from receipt of the final internal notice to file.

Grounds:
1. This denial involves medical judgment (medical necessity / experimental-investigational determinations).
2. Substantial clinical evidence, attached, supports coverage — including {{EVIDENCE_LIST}} and the treating physician's letter.
3. All internal appeal levels have been exhausted (final denial attached).

Please forward this request to the appropriate Independent Review Organization (state IRO or federal-HHS process, whichever applies) and confirm receipt in writing.

Sincerely,
{{MEMBER_NAME}}

Key points before you send it

  • You have at least 4 months (typically 120 days) from the final internal denial to file.
  • External review is decided by an Independent Review Organization and is binding on the plan.
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Not legal or medical advice. This page is a self-help resource. You make your own decisions. Strip personal identifiers (name, date of birth, address, member ID) from any document before uploading or sharing. The information here summarizes commonly-published payer policies and federal rules; confirm against your specific plan document and the current denial letter before acting.